Refund & Return Policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can't offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. ALL CORES PURCHASED ARE NOT ABLE TO BE RETURNED
Start a Return Request
Submit your order number and return reason through the request form. The form opens a support review only; it does not approve a refund, create a shipping label, or change order status. Approved refunds are executed through Vendure/API.
Start return request → | Check return status →Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refundable Items
Only items that are unused and in their original packaging are eligible for a refund. This includes all parts and accessories that were not installed or used. Only regular priced items may be refunded. Sale items cannot be refunded.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and still have not received your refund, please contact us at sales@fasmotorsports.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an eligible item for the same item, email sales@fasmotorsports.com before shipping it to FAS Motorsports.
Return Shipping
Approved returns should be shipped to 6161 Riverside Dr. Punta Gorda, FL 33982 . You are responsible for paying return-shipping costs. Shipping costs are non-refundable. Consider using a trackable shipping service or purchasing shipping insurance for higher-value items. FAS Motorsports cannot guarantee receipt of a returned item that has no tracking.
For outbound order-shipping details, review our Shipping Policy. If you have questions, contact sales@fasmotorsports.com.
